Privacy Policy for BrightSpace Cleaning Services

At BrightSpace Cleaning Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data, how we protect your information, and the measures we take to ensure compliance with privacy laws and regulations.

1. Information We Collect

We collect various types of personal information when you interact with our services or visit our website, including:

  • Personal Details: Your name, email address, phone number, and payment information when booking cleaning services.

  • Service Information: Data related to the services you request, such as the type of cleaning (residential, commercial, post-construction), property details, and preferred cleaning schedule.

  • Usage Information: Data on how you interact with our website, including cookies, IP addresses, browser types, and device information.

2. How We Use Your Information

We use the personal information we collect for several important purposes:

  • Providing Services: To fulfill and process your cleaning service requests, schedule appointments, and complete your transactions.

  • Customer Communication: To respond to inquiries, provide customer support, and send updates regarding your service or billing.

  • Marketing & Promotions: With your consent, we may send you emails about promotions, offers, or news. You can opt-out anytime by clicking the unsubscribe link.

  • Website Improvement: To analyze site performance, improve your browsing experience, and enhance our service offerings.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data in the following cases:

  • Third-Party Service Providers: We work with trusted third parties to help process payments, manage customer communications, and enhance service delivery. These parties are bound by confidentiality agreements.

  • Legal Requirements: We may disclose your data if required by law to protect our legal rights or comply with legal processes.

4. Protecting Your Data

We take every reasonable measure to safeguard your personal data from unauthorized access. Our website uses SSL encryption to secure sensitive information during transmission.

While we strive to ensure your information is safe, please note that no method of online data transmission or electronic storage is 100% secure.

5. Your Rights Regarding Your Data

Under privacy laws, you have the right to:

  • Access and Update Your Information: You may request access to your data and request corrections if it is inaccurate.

  • Opt-Out of Marketing Communications: You can withdraw consent for marketing emails by clicking the unsubscribe link.

  • Delete Your Data: You can request the deletion of your personal information, subject to legal obligations to retain certain records.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience. Cookies help us understand how you use our site and allow us to personalize your experience.

You can manage your cookie preferences through your browser settings, but note that some website features may not function correctly without cookies.

7. Third-Party Websites

Our website may contain links to third-party sites. Please note that we are not responsible for their privacy practices, and we encourage you to review their privacy policies before submitting personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing this page periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal data, please contact us:

BrightSpace Cleaning Services
Email: hello@brightspaceclean.ca
Phone: 587-741-9555
Website: brightspaceclean.ca

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